Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | could not be happier... I ordered 2 canvas prints to give to family for xmas. U received my order today, and I could not be happier. In fact I'm jealous that I am giving them both away, may have to order my own!
Melissa, Calgary | Excellent service, timely delivery, absolutely beautiful prints.
Stella, | I am very happy with the results. Just want to let you know that the print arrived safely on June 14, 2011.
The print was beautiful and I thank you for the care you took with it.
Marcel, |